Lab Administrator

Palo Alto, California, United States Full-time

We build advanced Network Analytics services that are hosted in public clouds mainly AWS and very soon GCE. We provide beautiful, fast and informative interface for visualizing hundreds of thousands of nodes and millions of events per second. We have a tradition of celebrating elegantly designed and well-tested code for every part of our product while making it easy to deploy. We take pride in being able to push our latest code to production environments multiple times a day.

Uncharacteristically, we work very closely with the development team and have the chance to influence decisions about the product with respect to long term maintenance and deployability, a strong candidate will have both systems and software background.

As an integral member of Deployment, Infrastructure and Operations team, you will be closely involved in product deployment and troubleshooting. You will be embedded within cross-functional teams that include big data engineers, data scientists and platform engineers. The infrastructure you develop and maintain will enable data center network visibility and management at unprecedented scale.

We hope that you are a self-motivated, passionate and curious team capability multiplier who enjoys developing libraries and tools. You embrace agile methodologies that involve rapid prototyping by feedback gathered from customers, peers and technical support engineers.

Responsibilities

  • Take full ownership of lab network, systems, and hardware including racking/logistics/configuration of test beds and infrastructure.
  • Architect, implement, test and deliver hardware and software support for our lab environment in San Jose
  • Troubleshoot and solve the many and varied problems related to keeping the Tetration’s services running reliably.
  • Build automation to prevent recurrence of problems.
  • Participate and influence architectures and designs for highly available systems and services in lab environment.

Qualifications

  • BS degree in Computer Science or related field.
  • Willingness to commute if necessary at odd times.
  • Well versed in networking, systems, hardware, logistics.
  • Experience in one or more programming language: Python, Java, C++.
  • Can do, will do attitude with eagerness to continuously learn.

Preferred Skills

  • Experience in troubleshooting and debugging networking and computing systems.
  • In-depth understanding of Linux, and experience at SysAdmin level
  • Amazon Web Services a plus
  • Good understanding of Networking fundamentals (L2, L3 -addressing/subnetting/routing-, TCP/UDP/ICMP, client/server)
  • Superb troubleshooting skills and root cause analysis, tied together with a sense of ownership
  • Experience with Cisco UCS Hardware or similar including Remote Presence technology such as CIMC or ILO.